FAQ
How long is shipping?
Once your order is placed there is a 1-2 day payment processing period.
Raw hair Bundles, Closures, Frontals will take up to 3-5 business days before being shipped out.
Raw hair closure and frontal wigs will take up to 5-7 business days before being shipped.
All virgin hair wigs and tropical collection products can take up to 7-14 business days before being shipped out at this moment due to Covid-19.
All handmade closure wigs will be shipped within 7-14 business days if hair was purchased from me, if not turnaround time will be 5-7 business days from the day I recieved your hair.
You can email or text us to inquire about items ready to ship out in 3-5 business days or for drop shipping which ships directly to you in 2-3 business days. Most wigs up to 22” stay in stock excluding our “ create your own wig “ .
How long will my hair last?
All hair will last up to 1-2 years with proper care.
Our hair care tips are below.
Can I dye/bleach my hair?
Yes! All hair can be colored, but it is recommended to let a professional color your hair.
Where am I Located?
In Savannah, Georgia. All services that require my address will be released after your deposit or payment has been made.
Closures vs. Frontals
Closures are smaller than a frontal. A frontal is 13x4 and goes from side to side being able to change your part through your install. A frontal install will last up to 1-3 weeks before a touch up is needed. While a closure is usually 4x4 for either a middle part or side part. Closure installs can last up to 4-5 weeks before a touch up is needed. We also offer a 5x5 closure which is a little bigger than our 4x4 closures. We recommend our 5x5 closures for side parts.
Where does my hair come from?
All of my hair comes from a company in China that I have direct contact with, no hair is purchased from Ali express or any other wholesale website.
Hair Care
Pre-install instructions:
Co-wash your hair with conditioner ONLY before installing for the best results. After co-washing your hair please allow your hair to air dry for the best results.
Products recommended: Ogx conditioner or silicon mix.
If you are in a rush blow drying your extensions will not ruin them.
Daily hair care instructions:
Try using light weight products when using heat protectant and silk infusion so that your hair does not become stiff from build up.
Products we recommend: bio silk, chi and fantasia IC heat protectant.
Eventually you will need to wash your hair after wearing it out and using products. We recommend using a conditioner ONLY to do so. We recommend you to wash your extensions every 2-4 weeks.
Products we recommend: Ogx conditioner or silicon mix.
When combing or brushing your hair work your way from the bottom to the top.
